Vision Quest

Vision Quest – Where Business And Technology Meet!

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About Us

We engineer business processes to align with business strategy, as the cumulative outcomes of business processes ultimately determine the success of a business. We utilize engaging, visual process mapping techniques to analyze the efficiency, effectiveness, and profitability facets of business processes.

SERVICE MANAGEMENT

We employ IT Service Management best practices to enable an IT organization to justify the value of IT and reduce costs. We design and implement customer focused IT service processes that improve service quality and increase process maturity within an organization. We specialize in the utilization of IT Infrastructure Library (ITIL) and ISPL best practices methodology.

MARKET RESEARCH

We advise and guide organizations in the procurement of products and services. We prepare effective solicitation materials utilizing business requirements and templates. We facilitate the selection process to meet objectives using practical, objective techniques. We negotiate contractual agreements and monitor compliance on behalf of the client.

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